Shipping policy

Get free USPS Ground Advantage shipping for domestic orders over $100. USA Only. If your order qualifies, the discount will be added to your cart at checkout. Ships in 3-5 Days. If you need your order faster, pick a paid shipping option instead.

Poster Packs ship extra.

Level 1 works hard to ship orders in as timely and efficient a manner as possible. Most orders received between Monday and Friday are shipped within two business days, though during the Holidays, special sales and when back-ordered products are finally in stock, it may take a few extra days to get things shipped.

We provide our customers with a variety of shipping options with pricing based on the weight of their order, the area (or Country) to which the order is being shipped, and the amount of time allotted for the shipment to arrive at its destination.

Level 1 is not responsible for undeliverable orders due to incorrect or inaccurate address information provided by our customers, or packages lost in transit, though we'll do our best to help resolve any situations that come up!

For orders with Free Shipping, customers will be responsible for shipping costs of returns or exchanges.

International customers: Orders shipped via the Priority International option typically take 6-10 business days to arrive and come with a tracking number. Orders placed with the First-Class International option typically take 2-4 weeks to arrive and do not come with tracking number!

You can track the status of your order in your account. After login you can change your contact info, see your previous orders and - if ordered via Priority Mail or FedEx - find the tracking number of your shipped orders.

Just a heads up that your order may be subject to import duties and taxes which are not included in the total cost of your order. If you’re unsure whether or not this will apply to you, please check with your local customs office before you proceed. Unfortunately we cannot cover the cost if you were to incur any. If you like to use a Shipping Freight Forwarder, we are not responsible for your shipment once it got handed over to the delivery address of the Freight Forwarder. Thanks again for the support.